National RN Case Manager Certificate Program TM

National RN Case Manager Certificate Program TM

The National RN Case Manager Certificate Program is designed to prepare Registered Nurses for new and emerging case manager, care manager, and advanced care coordination roles needed across the healthcare system. Nurses in these roles focus on improving the health of chronically ill people and populations at risk for poor health outcomes while assuring high quality care and lower costs. Content in this Program bridges health policy and evidence with RN Case Manager professional role development and emphasizes patient-centered application in clinical practice.

Summary of Practice Outcomes

Registered Nurses who successfully complete this Program will be able to:

  1. Demonstrate essential knowledge needed to perform emerging roles in case management, care management and care coordination across healthcare settings.
  2. Utilize evidence based strategies consistent with national initiatives designed to ensure patient centered care delivery, address social determinants of health, and support health equity.
  3. Use new knowledge to implement RN Case Manager and Advanced Care Coordination role development into practice.
  4. Meet CE eligibility requirements for specialty credentialing through ANCC, the American Nurses Credentialing Center, and for recertification with ANCC and CCMC, the Commission for Case Manager Certification.

Who Should Enroll

  • Registered Nurses with care coordination or case management experience, whether certified or not, who need to expand practices to include person centered/population health RNCM knowledge and tools.
  • Registered Nurses new to RN case management, care management or care coordination.
  • Registered Nurses who are responsible for supervision, program development or leadership of RN Case Manager/Care Coordinators.
  • Registered Nurses working in positions to advance coordination of care across patient settings including primary care, community based outpatient clinics, specialty clinics and services, acute
    (ED, discharge planning and transitional care), telehealth, home health, LTSS (Assisted living, skilled nursing facilities, nursing homes) and hospice.
  • Advanced Practice Registered Nurses pursuing care coordination knowledge to work with RN Case Manager in Accountable Care Organizations and Patient Centered Medical Homes, transitional care and/or leadership roles.

Continuing Education Approval Statement

This continuing nursing professional development activity was approved by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC). WNA CEAP Approval Number: WICEAP-0456.

Nursing contact hours must be completed by JULY 23, 2026. No certificates will be issued after this date.

Download the Continuing Education Approval & Disclosures Statement

Successful Completion

Completion of the assignments, learning activities, quizzes and Course Evaluation demonstrates successful completion of the National RN Case Manager Certificate Program and is required for 32 CE hours and the Certificate of Completion to be awarded.

  • All materials are posted by topic. Topics are posted sequentially to build on each content area covered.
  • Each topic contains various learning activities, articles, and resources. When you complete the content in each topic, you will take a short quiz to help you self-assess your understanding of the content.
  • Following completion of the quiz, the next topic will be available for you to open and begin. Although we do not grade coursework, we do monitor and report progress and completion status. It is expected that as an adult learner you are self-motivated and will thoughtfully complete the course learning activities.

What Nurses Are Saying about the Certificate Program

“This Program was a major confidence booster in that what I have done in the past is good and what I will do in the future will be even better.” Tammy B. RN, RN Care Manager, Chronic Care Management

“I have thoroughly enjoyed this course and its content. Lectures included current issues and pertinent hot topics. Concepts learned are applicable to a wide variety of settings in today's healthcare system. I love the tremendous number of resources included - I've filled a binder! I look forward to incorporating new skills into practice in my work as a Transitional Care RN. Also, I feel better equipped to follow my dream of developing and implementing a Chronic Care Management program.” Amy H. RN, Transitional Care Nurse

“I was already doing case management work but without any of the background knowledge. This Program will really help me to be more effective with my work.  Wonderful program. Thank you so much!” April R. RN, IHS PHN Case Manager

“As an experienced nurse I provide care coordination as a part of my practice but didn’t know a lot about case management other than observing case managers in the practice settings I’ve worked in.  I was looking for a program that could prepare me for a case manager role and this course did just that.  Thank you!”  Pat A. BSN RN, Preparing for RNCM practice

“The Program has provided me with better insight into forming relationships with patients and caregivers and setting goals.  Being a better advocate for the patient, engaging the patient and improving communication with the patient’s family are important in my practice. This Program has given me more tools and resources for better managing patients with chronic conditions and addressing social determinants impacting their health. I have gained a lot of knowledge and I'm looking forward to practicing the skills learned.” Jane K. RN, RN Case Manager

“This course has helped rejuvenate my practice. I’ve been a CCM for 14 years and this was an opportunity to revitalize my practice. Thank you again, very much!” Mary M. MHA BSN RN CCM, RN Case Manager

“The course content and presentation were excellent! Extensive supporting information and learning activities which I appreciated so much.” Vida M. RN, Care Coordinator Hospital Outpatient & Ambulatory Clinics

“There has been so much new material and knowledge obtained, where do I start to list how I will use this new material! In my role I am not actually titled as a case manager but work with hospitalized patients after they go home. Learning more about setting short term goals, improving patient engagement and communication strategies will help me so much in better ensuring safe, effective care transitions. Thank you!” Kelli M. BSN RN, Transitional Care

“I will use my new knowledge of resources and ways to provide support to further help patients on the path to successful discharge without readmission.” Hailey S. MSN RN, Acute Care CM

“I appreciate all the resources that I can use to develop my practice. I loved the extra sections and information related to VA insurance. We have many veterans in our rural area and this information will definitely be helpful.” Heather S. RN, Rural Clinic RN

“This Program strengthened my understanding of my role as part of the team including collaboration and patient advocacy.” Margaret D. RN, RN Case Manager, Adult Wellness Clinic

 

Learning Options

Scheduled Class

(Blended Learning)

This online learning option is paired with scheduled faculty discussion. With this learning format, participants complete each of the 4 Sections of the National RN Case Manager Certificate Program online and may attend virtually facilitated faculty discussion.  

Register for the course, receive email confirmation and log in to the classroom to complete course content following the schedule provided.

View/Download Program Syllabus

COURSE DATES

Highlights of This Learning Option
  • Works well for RNs who desire a structured learning experience accompanied by live faculty interaction to reinforce learning
  • Each week complete 4 hours of online content
  • Attend virtual faculty led discussion upon completion of each Program Section
  • Complete in 60 days following the class schedule 
  • 32 CE and Certificate of Completion awarded upon successful completion of the program
Tuition & Registration
Tuition: $1050 includes faculty instruction and course materials.

REGISTER

  • Participants register and submit credit card payment online by clicking on the red Register button.  
  • Secured payment is managed through Stripe Online Payment Processing.  You will receive a payment confirmation at the email address you provide on your registration form.  
  • Registration is complete and your seat secured when the registration form and payment have been received.
  • Confirmation will be sent to the email address you provided on the registration form. To ensure you receive email communication, we recommend you use a personal rather than work email address as many employers block outside emails.

Prefer to Pay by Check? 

Download/Complete MAIL IN REGISTRATION Form and send along with your tuition payment to the address indicated on the registration form.

For Healthcare Organizations:

To request an invoice for payment by check contact:
Kelly Kruse Nelles MS RN APRN-BC
Executive Director
National RN Practice Development Center LLC|
Kelly.Kruse@natioanlrn.com
(608) 437-6035 CST

Enroll and Begin

(Online Independent Study)

This faculty guided online learning option is designed to be competed independently following the course sequencing and faculty prompts embedded in the recorded lectures.  

With this option, register for the course, receive email confirmation and log in and begin.

View/Download:
Program Syllabus & Schedule

Highlights of This Learning Option
  • Works well for RNs who are ready or need to complete the Program as soon as possible
  • Work at your own pace, on your own schedule to complete content within 60 days
  • RNs choosing this option can complete in a shorter time frame than the allowed 60 days
  • Receive regular messaging from Faculty
  • 32 CE and Certificate of Completion awarded upon successful completion of the Program
Tuition & Registration

Tuition: $1050 includes faculty instruction and course materials.

REGISTER

Prefer to Pay by Check? 

Download/Complete MAIL IN REGISTRATION Form and send along with your tuition payment to the address indicated on the registration form.

For Healthcare Organizations:

To request an invoice for payment by check contact:
Kelly Kruse Nelles MS RN APRN-BC
Executive Director
National RN Practice Development Center LLC|
Kelly.Kruse@natioanlrn.com
(608) 437-6035 CST

Pay as You Go

(Tuition Payment Option)

This option follows the same learning format as Enroll and Begin however, with this option you can break apart your tuition by registering, paying and completing each of the 4 sections in the Program one section at a time.

With this option, register for each section following the order listed, receive email confirmation and log in and begin.

View/Download:
Program Syllabus & Schedule

Highlights of This Learning Option
  • Works well for RNs who would like to break apart their tuition
  • Work at your own pace, on your own schedule to complete content
  • Upon successful completion of each section you are eligible to register for the next section at your convenience
  • 30 days to complete each section
  • Program must be completed in sequence
  • Program content must be completed within 1 year of start date
  • CE awarded following completion of each section based on hours completed. No CE will be awarded for incomplete sections
  • Certificate of Completion is awarded upon successful completion of all 4 sections
Tuition & Registration

Tuition: $275.00 each Section includes faculty instruction and course materials.

Section 1 – Fundamentals for Contemporary RNCMs I   REGISTER
Section 2 – Fundamentals for Contemporary RNCMs II  REGISTER
Section 3 – Contemporary RNCMs in Practice I  REGISTER
Section 4 – Contemporary RNCMs in Practice II  REGISTER

Prefer to Pay by Check? 

Download/Complete MAIL IN REGISTRATION Form and send along with your tuition payment to the address indicated on the registration form.